FAQ (HP)(Toranomon)

My child’s Date of Birth is 1st Sep 2020. Can my child join the program?

So sorry, only a child who is born on/before 31st Aug 2021 can join the program for non-EtonHouse students.

My child wears a diaper during the day. Can my child join the program?

Yes.

My child is in Elementary school. Can my child join the program?

Sorry, this program is for preschool-aged children.

My child has never learned English. Can he/she join?

Our program is perfect for children with various levels of English.

What kind of snack should I prepare for my child?

Fresh fruits such as bananas, apples, etc are welcome. Please avoid sweets (candies such as chocolates, cookies, gummies) and potato chips. As we are a nut free school, please do not bring any type of nuts including peanut butter.

I would like to order lunch. Can I order?

You can order lunches from Kiwi Kitchen (03-3442-2210). Please call them directly. (in English or Japanese)

Do you apply for a visa or book accommodation?

Sorry, we do not apply for a visa or book accommodation.

I have signed up and made a payment but receive no Emails from EtonHouse.

Information regarding the program is sent to the Email address you registered on the form (You can register one Email address per family) from the @etonhouse.co.jp domain. For EtonHouse students, Emails will be sent to the Email addresses you have registered upon enrollment.

We make sure that our Emails don’t end up in a spam box; however, if you are not receiving Emails from us, please kindly check your spam box. Please make sure to set in a way that your registered Email address can receive Emails from the @etonhouse.co.jp domain.

My child has learning, physical, behavioral or social difficulties. Which steps do I need to take in order to join the programme?

Please write in detail on the signup form. We will review as follows for consideration. Here are the steps:

Contact your child’s school teacher to gather information
If you have a diagnosis from the doctor, please send via Email
The Principal, Operational Director and Teachers who will be running the program will consider whether or not the program will be beneficial for your child.

We will be very careful with handling the above personal information.

Does my child need to wear a uniform during the program?

There is no need to wear a uniform during the program.

I’m coming to school by car. Do you offer a drop off service?

Sorry, there is no drop off service. Please kindly park a car at a parking lot in the Toranomon Hills Residential Building which is below our school. If the parking lot is full, please park in a parking lot in the Mori Building.

What is a Package Plan?

Package Plan is a plan which a child join Day Care after Winter Progamme. The Day Care is available until 5:30pm. A child can be picked up before 5:30pm; however, the fee is still the same regardless of pickup time. 【Afternoon Snack】For those who joins the Package Plan needs to bring an Afternoon Snack in addition to the morning snack everyday.

I don’t need Day Care everyday. If I want to use Day Care, do I need to sign up the Package Plan?

So sorry, we provide a package plan only. Thank you for your kind understanding.

How do I notify if my child is absent?

Instead of calling or Email, please fill out this form

How do I notify if my child will be late arriving at the venue?

Please fill out this form (the Same as the form above)

Where can I find Information and various Forms?

https://www.etonhouse.co.jp/toranomon/parents-handbook/